Frost & Sullivan, in its recent research on the cognitive field services management industry, awarded Indian multinational information technology services company, Tech Mahindra the 2023 Global Enabling Technology Leadership Award. T
A prominent provider of digital transformation, consulting, and business re-engineering services and solutions, the company was recognized for its groundbreaking cognitive artificial intelligence (AI) solution, Yantr.ai.
The solution plays a significant role in optimizing field services by providing deep analytical insights, decision-making support, and future-proof strategic planning. The recognition from Frost & Sullivan acknowledges Tech Mahindra's leadership in the field service management industry, particularly for the innovative capabilities offered by Yantr.ai, a release stated.
Tech Mahindra provides Yantr.ai with a flexible pricing structure and modular functionality deployment options. The solution offers multiple license options, allowing businesses to choose features and capabilities that align with their specific needs. By investing in Yantr.ai, organizations can significantly reduce costs associated with hardware maintenance, upgrades, and administrative tasks related to managing physical infrastructure, the release mentioned.
“Launched in September 2022.. the platform combines technology, data, and people to automate, optimize, and improve experiences for field service operations. It helps customers identify lags and create a flawless field ecosystem through actionable insights and recommendations,” said Sherrel Sonia Roche, industry principal for ICT Research at Frost & Sullivan.
Every year, Frost & Sullivan awards a company for creating cutting-edge technology that improves existing products and facilitates the development of new products and applications. The award acknowledges the recipient's technology for its strong potential for market acceptance.
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