Appointment Setter

  • HappyGo Travel Services
  • August 23, 2024
  • 06:04 AM
  • Company size : 11-50
  • Job Type & Title : Remote
  • Apply Now
  • About Company:

    "HappyGo Travel Services is your trusted partner in creating joyful and memorable travel experiences. Specializing in personalized service and attention to detail, we cater to a diverse range of travel needs, from family vacations to corporate retreats. With a commitment to excellence, our expert team ensures every aspect of your journey is carefully planned and executed, offering seamless logistics and curated itineraries. Whether exploring exotic destinations or planning a relaxing getaway, HappyGo Travel Services is dedicated to making your travel dreams a reality."

  • Skills: Appointment Setting Attention to Detail Customer Service Problem Solving Appointment Scheduling B2B Marketing Strategy Cold Calling Itineraries Setting Appointments Telemarketing

About the job

Position:Appointment Setter - Work From Home

Location:Remote

Job Type:Full-time

About HappyGo Travel Services:HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.

Responsibilities:

Customer Service:
 

  • Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
  • Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
  • Handle inquiries, concerns, and complaints professionally and promptly
     

Booking and Scheduling:
 

  • Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
  • Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
  • Confirm bookings and send detailed itineraries to clients
     

Destination Knowledge:
 

  • Stay updated on travel trends, visa requirements, and safety information for various destinations
  • Offer insights and suggestions for travel experiences that match client interests
     

Administrative Tasks:
 

  • Maintain accurate records of bookings, payments, and client interactions using our CRM system
  • Process payments and handle invoicing as needed
     

Benefits:
 

  • Competitive salary with performance-based bonuses
  • Remote work opportunity, allowing for flexible hours and work-life balance
  • Opportunities for professional development and training in the travel industry
  • Access to exclusive travel discounts and perks
  • Collaborative team environment with supportive colleagues
     

Basic Qualifications:
 

  • Proven experience in a similar customer service role or within the travel industry
  • Strong communication skills with fluency in written and spoken English (additional languages are a plus)
  • Proficiency in using booking platforms and CRM systems
  • Excellent problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team, with a customer-first mindset
     

Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!